Last Updated: 1st jan/2023
Thank you for choosing chohan solutions for your web development needs. We take pride in our services and are committed to providing a high level of satisfaction. This Refund Policy outlines our policies regarding refunds for the services we offer.
1. Refund Eligibility
We understand that situations may arise where you might require a refund. Refunds may be granted under the following circumstances:
- Service Not Delivered: If we are unable to provide the agreed-upon services, you may be eligible for a full refund.
- Service Deficiency: In the event that you are dissatisfied with the quality of our services and can provide clear evidence of a deficiency on our part, we may issue a partial or full refund at our discretion.
2. Non-Refundable Items
The following items and services are generally non-refundable:
- Domain Name Registration: Fees associated with the registration, transfer, or renewal of domain names are non-refundable.
- Third-Party Costs: Any third-party services, products, or tools that have been purchased on your behalf as part of the project are non-refundable.
- Work Already Performed: Refunds are not available for services that have been completed and delivered as agreed.
3. Requesting a Refund
To request a refund, you must contact us via email at Chohansolutionsllc@gmail.com within 7 days of the issue arising. Please include a detailed explanation of the problem and any supporting documentation.
4. Refund Process
Upon receiving your refund request, we will evaluate the circumstances and, if eligible, process the refund as follows:
- Full Refund: If the conditions for a full refund are met, we will refund the total amount paid for the service.
- Partial Refund: If a deficiency is proven but doesn’t warrant a full refund, we may issue a partial refund for the relevant portion of the service.
- Refund Method: Refunds will be processed through the same payment method used for the initial transaction, unless otherwise agreed upon.
5. Payment Reversals and Chargebacks
Attempting a chargeback or payment reversal without contacting us first may lead to your account being suspended or legal action. We encourage you to communicate with us regarding any concerns or disputes to resolve them amicably.
6. Changes to this Refund Policy
We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
7. Contact Us
For any questions or concerns related to this Refund Policy, please contact us at:
Chohansolutionsllc@gmail.com